Mailing Address:
Stadiou 1
2571 Nisou
PO Box 21043
1500 Nicosia
CYPRUS
Offices:
Nicosia (HQ)
Telephone: (357) 22 868 000
Fax: (357) 22 868 111
Authorisations: (357) 22 868 000
Larnaca & Famagusta
Telephone: (357) 24 655 788
Fax: (357) 24 656 255
Limassol
Telephone: (357) 25 823 430
Fax: (357) 25 725 517
Paphos
Telephone: (357) 26 222 063
Fax: (357) 26 222 065
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Customer Services:
E-mail: 
Telephone: (357) 22 868 000
The Customer Services department at JCC deals with several functions regarding the transaction cycle initiated by a merchant client.
Merchants can reach this department for any information regarding a specific transaction, such as queries, copy requests and chargebacks.
Customer Support:
E-mail: 
Telephone: (357) 22 868 000
The Customer Support department at JCC deals with general troubleshooting issues regarding merchant clients.
Merchants can reach this department for general information and referrals, as well as authorization issues for particular transactions.
Cardholders can reach this department to report lost and/or stolen cards during non-banking hours.
Card Management Services
E-mails: cms-sales@jcc.com.cy
Phone: (357) 22 868000 or
(357) 22 868365
JCC’s Card Management System is a complete solution that is designed to help you run secure and profitable card operations. Using state of the art architecture, the system provides a flexible, reliable, user friendly and scalable platform for supporting evolving card technologies and business requirements.
The system supports all types of cards, Credit, Debit, Prepaid, Co-branded, Loyalty, Store and Virtual cards, in a highly secured way.
For more information please refer to JCC-CARD-MANAGEMENT-SERVICES.
Card Personalisation Centre
E-mails: cpc-sales@jcc.com.cy
Phone: (357) 22 868000 or
(357) 22 868365
The Card Personalisation Centre (cPC) is the department at JCC that provides magnetic and smart card (EMV) personalisation for both financial (Visa, MasterCard) and non-financial (Healthcare, Loyalty) cards to customers in Cyprus and abroad.
JCC’s card Personalisation Centre (cPC) is certified by Visa and MasterCard that complies with the industry’s highest physical and logical security requirements. In addition, the centre is certified with the ISO 27001 standard for Information Security Management by Certification International.
For more information please refer to JCC-CARD-PERSO-CENTRE.
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Merchant Relations:
E-mail: 
Telephone: (357) 22 868 000
The Merchant Relations department at JCC deals with general marketing and communications issues with merchant clients.
Merchants can reach this department for information on how to register with JCC to accept credit cards at their business establishments, as well as related issues such as point-of-sale (POS) terminal rentals and commission reviews.
E-Commerce Department:
E-mails: ecommerce@jcc.com.cy
Telephone: (357) 22 868 150
The Internet Merchant Relations is the department at JCC that handles the Integration of merchant websites with JCCGATEWAY.
The JCCGATEWAY is the JCC E-Commerce System for online credit card processing. JCCGATEWAY can also provide Mail Order/Telephone Order (MOTO) transaction processing.
For more information please refer to JCCGATEWAY.
JCCSMART - Pioneer on the internet:
E-mail: 
Telephone : 357 22 868 000
Our goal is to facilitate online payments and make sure you have a secure and safe site for online transactions.
JCCSmart has helped hundreds of thousands of people to avoid time consuming queues and lost productivity through the innovative launch of its service through which you may settle your motor vehicle road-tax renewals online. More than 250.000 road tax renewals were made electronically, of which at least 125.000 were made individually through JCCSmart, showing that when the product is user-friendly and without additional charges, it is warmly embraced by the public.
At the same time JCCSmart helped the introduction of e-business in Cyprus through this service but also due to the launch of JCCepay from where you can settle your utility bills online, including some municipality fees.
Another time saving service offered by JCCSmart is the top-up of prepaid mobile cards both for Cytamobile-Vodafone and MTN users. Teenagers -and their bill paying parents- have embraced warmly this new service that allows you to purchase top-up cards from the comfort of your home, any time of day or night.
That's why JCCSmart is today by far the most succesful website in Cyprus for online payments.
http://www.jccsmart.com/ |