JCC CAREERS

The Business Technical analyst will work exclusively on the Issuing Card Management System being responsible for the evaluation, design, implementation, and ongoing support of the Card Management Applications.

Job Duties/ Main Responsibilities:

• Act as the lead subject matter expert for the Issuing Card Management System
• Analyze business and technical requirements
• Translate client’s requirements into technical solutions
• Perform software analysis, programming, testing and debugging
• Provide support to users for Card Management Systems functionalities
• Develop comprehensive end to end test cases and execute testing at data, interface and application levels to confirm that these are designed in accordance with business requirements
• Drive project delivery from project inception through to deployment and postproduction support
• Conduct root cause analysis to investigate problems and errors
• Liaise with software vendors for new functionalities and changes
• Perform technical and operational training to users

Personal Skills, Knowledge, Experience and Qualifications:

• Bachelor’s Degree or equivalent in Computer Science or other relevant subjects
• 2-5 years of experience in similar position and industry
• Experience in Payment Cards and/or Card Issuing systems is requirement
• Good Knowledge of SQL and PL/SQL is requirement
• Strong understanding of testing concepts and methodologies
• Programming skills in C, C++ or JAVA will be considered an advantage
• Hands on experience in all phases of test execution
• Strong analytical and problem-solving skills
• Strong professional speaking and writing skills in both Greek and English

The job holder will work exclusively on the company’s On-line Card Management system being responsible for the evaluation, design, implementation, and ongoing support of Transaction Processing Platform.

Job Duties/ Main Responsibilities:

• Act as the lead subject matter expert for the Transaction Processing Platform that handles transactions from different channels i.e., card schemes, POS, eCommerce, ATMs etc
• Analyze business and technical requirements
• Translate business requirements into technical solutions
• Provide technical support to partners and merchants and troubleshoot processing and authorisation application systems
• Participate in the certification and testing process with card schemes
• Configure and modify existing software
• Write, maintain, and execute test plans
• Build and maintain scripts, procedures, and routines
• Communicate with vendor for new requirements and problem solving

Personal Skills, Knowledge, Experience and Qualifications: 

• Bachelor’s Degree or equivalent in Computer Science or other relevant subjects
• 2-5 years of experience
• Card payment experience in acquiring, switching and authorization processing of transactions and in relevant EMV technologies is requirement
• Good knowledge and relevant experience with ISO8583 messaging protocol
• Basic programing skills and understanding in C, C++, Oracle PL/SQL and SQL for effective communication with the Vendor
• Experience in operating systems such as AIX and/or Unix
• Experience with Host Security Modules (HSM) and key management
• Strong understanding of testing concepts and methodologies
• Experience with ATM switching, and development will be considered an advantage
• Programming skills with .NET will be considered an advantage
• Excellent verbal and written communication skills in both Greek and English

The job holder will work on the Acquiring Card Management System being responsible for the evaluation, design, implementation, and ongoing support of the Card Management System which includes back-office functionalities of clearing and settlement and the Merchant Management.

Job Duties/ Main Responsibilities:

• Analyze business and technical requirements
• Translate client’s requirements into technical solutions
• Perform software analysis, programming, testing and debugging
• Provide support to users for Card Management Systems functionalities
• Develop comprehensive end to end test cases and execute testing at data, interface, and application levels to confirm that these are designed in accordance with business requirements
• Drive project delivery from project inception through to deployment and postproduction support
• Conduct root cause analysis to investigate problems and errors
• Liaise with software vendors for new functionalities and changes
• Perform technical and operational training to users

Personal Skills, Knowledge, Experience and Qualifications: 

• Bachelor’s Degree or equivalent in Computer Science or other relevant subjects
• 1- 3 years of experience in software support position
• Very good knowledge in Oracle Databases and SQL and programming skills in Oracle PL SQL Developer, Oracle forms and reports
• Hands on experience in all phases of test execution
• Previous experience in Card Payment systems will be considered an advantage
• Very good understanding of testing concepts and methodologies
• Strong professional speaking and writing skills in both Greek and English

The job holder will work on the company’s POS terminals being responsible for the evaluation, design, implementation, and ongoing support of the POS terminals.

Job Duties/ Main Responsibilities:

• Act as the lead subject matter expert for the POS terminals as well as for the Terminal Management System
• Analyze Business Requirements
• Provide technical support to partners and merchants and troubleshoot the POS terminals
• Participate in the certification and testing process with card schemes
• Interface directly with POS vendors for the development, integration and testing of POS applications
• Write, maintain and execute test plans
• Build and maintain scripts, procedures and routines
• Communicate with vendor for new requirements and problem solving

Personal Skills, Knowledge, Experience and Qualifications: 

• Bachelor’s degree or equivalent in Computer Science or other relevant subjects
• 2-5 years of experience
• Experience with card acceptance terminals (POS) support and Terminal Management Systems (TMS) is requirement
• Card payment experience in acquiring, switching or authorization processing of transactions and in relevant EMV technologies will be considered an advantage Good knowledge and programming skills with Oracle PL/SQL or SQL
• Strong understanding of testing concepts and methodologies
• Knowledge and relevant experience with ISO8583 messaging protocol is required
• Excellent verbal and written communication skills in both Greek and English

The Support Engineer will work exclusively on the company’s new trust services (e-signatures, e-Seals and e-ID) being responsible for the evaluation, design, configuration and ongoing support of the Trust Services applications.

Job Duties/ Main Responsibilities:

• Act as the lead subject matter expert for the Trust Services applications including e-signatures, e-Seals and e-ID
• Ensure that systems are fully operational, and any loss of service is restored in a timely and efficient manner
• Deploy service releases, patches, requests and customizations
• Configure and test Trust Services application software
• Analyse, troubleshoot, and diagnose software problems
• Design and analysis for new applications and API solutions
• Ensure that application logs are recorded, maintained and analysed for problem resolution
• Monitor and optimize the performance of the applications
• Assist with the support of internal applications and infrastructure
• Communicate with vendor for new requirements and problem solving

Personal Skills, Knowledge, Experience and Qualifications: 

• Bachelor’s Degree or equivalent in Computer Science or other relevant subjects
• Up to 5 years experience in related position
• Knowledge of Public key Cryptography (PKI) and experience with cryptographic solutions (including authentication, encryption, hashing, tokenization & signing) will be considered an advantage
• Knowledge of Web services, authentication services, TCP/IP, DNS
• Basic scripting/programming language skills e.g., Java, PERL, PowerShell
• Basic knowledge of Databases
• Experience with modern API technologies
• Knowledge of Linux and Microsoft operating systems
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills in both Greek and English

The Networks, Communications & Security engineer is responsible for the design, implementation and maintenance of the networking and communication infrastructure of the company.

Job Duties/ Main Responsibilities:

• Maintains and supports all network and communications hardware and software. These include all systems constituting the Local Area Network (LAN), Wide Area Network (WAN), Internet and Disaster Recovery site connectivity systems
• Prepares and implements configuration changes and upgrades to the infrastructure to support new projects, meet compliance requirements and replace aging technology
• Monitors the infrastructure, performs preventive maintenance, and detects and fixes defects
• Applies new versions and patches and mitigates system vulnerabilities
• Performs capacity planning and performance tuning
• Implements and maintains the infrastructure’s backup and redundancy strategies
• Configures and maintains the systems in accordance with the company’s security and compliance requirements
• Develops and maintains technical documentation
• Provides support and assistance to users and customers

Personal Skills, Knowledge, Experience and Qualifications: 

• University Degree in Information Technology or Electrical/Electronic Engineering or relevant/ Professional Certifications
• Experience up to 8 years
• Good understanding of Networking and communications architectures
• Good understanding of Routing and switching technologies and protocols
• Good understanding of Unified communications
• Good understanding of Network Access Control
• Basic knowledge of Wireless technologies
• Hands on experience in Monitoring and management tools
• Firewall, IPS, WAF, MDM, DLP, FIM and other security technologies will be considered an advantage

The Systems engineer is responsible for the design, implementation and maintenance of the systems infrastructure of the company.

Job Duties/ Main Responsibilities:

• Maintains and supports workstations, servers, operating systems, application software, automation tools, virtualisation and storage systems
• Prepares and implements configuration changes and upgrades to systems to support new projects, meet compliance requirements and replace aging technology
• Monitors systems, performs preventive maintenance, and detects and fixes defects
• Applies new versions and patches and mitigates system vulnerabilities
• Performs capacity planning and performance tuning
• Implements and maintains the systems backup and redundancy strategies
• Configures and maintains the systems in accordance with the company’s security and compliance requirements
• Develops and maintains technical documentation
• Provides support and assistance to users and customers

Personal Skills, Knowledge, Experience and Qualifications: 

• University Degree in Information Technology or Electrical/Electronic Engineering or relevant/ Professional Certifications
• Up to 3 years of experience in similar position
• Windows and Linux operating systems
• Windows Active Directory, Exchange Server, Office 365
• VMWARE Virtualisation infrastructure
• Storage systems
• Antivirus and backup systems
• Monitoring, management and automation tools
• Analytical and problem-solving abilities
• Excellent command of the Greek and English languages, both verbal and written

The Cybersecurity Analyst will focus on the day-to-day monitoring of company’s environment and will provide dedicated monitoring, analysis and hands-on triage of security threats and risks.

Job Duties/ Main Responsibilities:

• Monitors Security Incident and Event Management (SIEM) system and alerts from other security tools such as Antivirus, Intrusion Prevention System, File Integrity Monitoring, Data Leakage Prevention, Endpoint Protection etc
• Configures SIEM system with correlation rules and other security tools to identify security threats
• Performs proactive threat hunting operations
• Responsible for the incident detection and response coordination
• Provides support and assists system administrators in the resolution of security incidents
• Manages and keeps the Security Operations Center (SOC) up to date with the latest changes to JCC’s environment
• Works with system administrators on deploying, tuning and running detection and response tools
• Performs vulnerability assessments to identify weaknesses and assess the effectiveness of existing controls and recommends remediation actions
• Works with system administrators on deploying, tuning and running vulnerability scanning tools
• Works with Information Security Function to define the scope of the penetration tests with external vendors and actively coordinates such exercises

Personal Skills, Knowledge and Qualifications:

• Bachelor’s Degree in the field of Computer Science and/or Information Security related degree. Holding one of the specified security related Certifications s CISSP, GCIH, CEH, OSCP is requirement
• At least 3 years of experience working in SOC or other Cybersecurity field
• Experience with Red/Blue teaming exercises and familiarity with MITRE ATT&CK framework
• Good security industry knowledge that evolves with current and emerging trends, as well as an ongoing understanding of key business and technological processes
• Analytical and problem-solving abilities
• Excellent command of the Greek and English languages, both verbal and written