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JCC CARDHOLDERS
JCC Smart

Pay your bills securely whenever and wherever you want
Do you still pay businesses for regular services by logging into each of their websites and filling out complicated forms? It’s time to streamline with JCCsmart. JCCsmart is the easiest way to find and make all of your payments together from one secure, easy-to-find place.

LOG IN TO JCCSMART.COM SIGN UP FOR JCCSMART.COM
JCC ATM

Need cash? We’re there 24/7
JCC operates over 40 ATMs throughout Cyprus. If you need cash on the spot, we’re only minutes away from wherever you are. Click on our ATM map to find the closest JCC ATM to you.
JCC CARDHOLDERS
JCC CARDHOLDERS
JCC UP

Next generation contactless
Leave your wallet at home and pay with your phone! JCCup uses the latest QR code technology so you can pay for everything quickly and safely straight from your mobile phone.

LEARN MORE AT JCCUP.COM.CY
Need help?
Call our 24-hour helpline.
22 868 000 (FROM CYPRUS)
215 520 5600 (FROM GREECE)

FAQs

How can I report my card(s) as lost or stolen?
If any or your cards has been lost or stolen, please call us immediately at +357 22868000, 24/7/365.
My JCCsmart transaction isn’t going through. What can I do?
Your browser may be the problem, especially if you’ve recently updated it. Please try using a different browser. If the problem persists, call us at +357 22868000.
How can I confirm that my JCCsmart transaction has gone through?
On the JCCsmart webpage, navigate to My Account. If the transaction is listed there, that means the transaction was completed successfully. If you don’t see your transaction there, please call us at +357 22868000.
What can I do if I have made a duplicate or incorrect transaction in JCCsmart?
You should contact the business or organisation you paid and request a transaction investigation.
My JCCsmart account has been locked. What can I do?
If your account has been locked, please call us at +357 22868000.
I forgot my password. What can I do?
On the JCCsmart webpage, please click on “forgot password” and follow the instructions there.
My JCCsmart password isn’t being accepted. What can I do?
Your password should be at least 8 characters long and include at least one number, a symbol and two letters, one of which needs to be capitalised. For example: Jccsmart%1.
How can I change my email address?
You can change your email address by:
  • Logging in to your JCC Smart account at jccsmart.com
  • Selecting My Account > Profile
  • Erasing the email address already registered and typing a new one
  • Clicking on the “change” button
What is a CAPTCHA?
A CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a type of challenge–response test used in computing to determine whether or not the user is human.
When can I renew my road tax?
After your existing registration has expired, you can proceed to renew it for the next registration period.
How can I register my credit or debit card(s) with JCCsmart?
After you register your card in the system, we will request an authorisation of your card for €1. You will be charged €0,01 cent within 24 hours. The remaining €0.99 will be released automatically. To complete the procedure, and verify your card, you should do the following:
  1. If you receive SMS notifications from your bank, you will receive an instant SMS with a 5-digit registration code in the description field of the transaction next to the word “JCC”. It will look like this: JCC XXXXX. (Otherwise, this charge will appear on your card statement within 24 hours together with your 5-digit registration code. If the code does not appear on your bank statement, please contact us at +357 22868000.)
  2. After you have the code, return to the activation page and activate your card by entering the 5-digit code and clicking the “verify now” button.
How can I register my mobile number on JCCsmart?
After logging in to your JCC Smart account, under your profile settings you will see a warning message that your mobile number has not been confirmed yet. To confirm your mobile number, please do the following:
  1. Click on the warning message and enter your mobile number again in the appropriate field.
  2. Click “continue” and an SMS with a password will be sent to your mobile number.
  3. Enter this password in the “confirmation code” field displayed on your screen and click on the “confirm” button.
  4. Your mobile number* will then be confirmed by the system.
*Please note that only local Cypriot mobile numbers can be validated by the system.
How can I confirm my email address on JCCsmart?
After logging in to your JCCsmart account, under your profile settings you will see a warning message that your email address has not been confirmed yet. To confirm your email address, please do the following:
  1. Click on the warning message and then click on the “click here” hyperlink.
  2. You will receive an email from noreply@jccsmart.com containing a confirmation code in seconds.
  3. Please enter this confirmation code in the field displayed on your screen and click on the “confirm” button.
  4. Your email address will then be confirmed by the system.