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GUARANTEED FUNDS, FLEXIBLE HOLD PERIODS

Hold now, charge later
With JCCpre-authorisation, you can hold back a certain amount from a customer’s account that you will ultimately charge. Pre-authorisation is particularly useful for businesses in the hospitality industry or for rental companies. Where services or goods are provided in good faith, pre-authorisation gives merchants the security of a guaranteed payment and their customers the benefit of not being charged in advance of using a service. Best of all, you control when a hold on funds becomes a charge.

Why pre-authorise?

Fraud prevention

Fraud prevention

When you use JCCpre-authorisation, a cardholder cannot dispute a transaction or get a chargeback if the funds have not technically been charged. This means that you can process transactions without having to worry about fraudulent chargebacks.
Funds are guaranteed for a set period

Funds are guaranteed for a set period

Unless you convert the pre-authorised funds to a charge, you can maintain a hold on funds for approximately five days.
Secure payment from customers

Secure payment from customers

Pre-authorised funds are “captured” at the time of settlement to charge the client. As the amount was held just for you during the pre-authorisation period, you can be sure that there are sufficient funds to settle your bill or invoice.

How it works

1

Pre-authorise a card by putting a temporary hold on a portion of your customer’s funds for approximately 5 days (depending on your MCC).

2

The customer can’t withdraw the money from an ATM or spend the money elsewhere while the hold is in place.

3

When it comes time for the customer to pay*, the funds on hold can then be “captured”, or converted into a charge.

*You should know: If the customer wishes to pay using another card, or a different payment method, the pre-authorisation can be cancelled and the hold on funds cleared within a number of days.

Pre-authorisation is ideal for:

  • Hotels: You can pre-authorise the customer’s credit card either at the booking stage or during check-in. This guarantees that funds are available to cover any charges incurred during the hotel stay, such as the cost of room service or other amenities.
  • Car rental companies: Pre-authorisation can be used to ensure the car is returned in good shape and with a full tank of fuel.
  • Tour operators and activity providers: When you trust a customer with expensive equipment, pre-authorisation can also act as a security deposit, ensuring that funds are available to cover potential damage or theft.
Have we answered everything?
If there’s something we haven’t answered, feel free to get in touch.

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